Experience-led Activations for Global Retailers

We know retail

Our company specializes in creating experience-led activations for a diverse range of global retailers and shopping destinations. Our recent and ongoing partnerships include renowned brands such as Ikea, Footlocker, Selfridges, Kate Spade, and Westfield.

In-store sales and demonstration campaigns are a significant part of our business, representing nearly 30% of our services. We provide fully trained and results-driven brand ambassadors for leading brands, such as Oculus Rift, Google, SodaStream, and Hasbro, among others. Check this out for more.

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Reporting is key

Our in house reporting capabilities are second to none and allow us to monitor results live onsite. They enable us to remain fluid in our approach, knowledge share amongst teams and make on the job amends.

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Good time keeping, customer service and a great work ethic are characteristics we know to be important to our clients

Our clients see us as specialist extension of their team

We offer personal service and Global Solutions

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The Kru Promise: what it means to our clients

At Kru Live, we're more than just a global staffing agency; we are your partner in success. Our commitment to delivering exceptional service and results is at the heart of everything we do, and that is why we created The Kru Promise. So, what does

A Day in the Life: Anthony Lees, Group Account Director

What is your role in the business, and what are your main responsibilities? As Group Account Director, my role is to oversee the account management team and ensure the smooth running of all client accounts and activations. I work closely with all

What does the Kru Live in-house, brand training look like?

At Kru Live, our in-house brand training is an integral part of our process to ensure top-notch performance and exceptional results at every activation. Even before we embark on the training journey, our meticulous recruitment process plays a

The human touch: Why AI can never replace people in client engagement

Recently, our newsfeeds have been inundated with discussions and promotions about AI's intelligence and its potential to revolutionise various industries. Whether that is news articles highlighting AI breakthroughs or advertising campaigns

A Day in the Life: Audrey Simmons, Head of Region

What is your role in the business, and what are your main responsibilities? In my role as Head of Region, I am responsible for the overall performance of the Asia Pacific region. This includes setting and delivering the regional strategy, managing

What Makes a Global Staffing Agency Stand Out in 2023?

Finding the right talent for your campaign or activation is crucial. When it comes to executing a campaign, having the right staff on the ground can be make or break - and with so many agencies popping up across the country and internationally, we

A Day in the Life: Sarah Porter, Client Relationship Director

What is your role in the business, and what are your main responsibilities? Client Relationship Director - that means I am responsible for building and maintaining strong relationships with our clients, understanding their needs and ensuring that

Why We Hate the Term 'Promo Staff'

The term 'promo staff' has been widely used in the industry for years and continues to be used today and has acquired negative connotations. For us, it conjures images of disinterested staff members, clad in branded t-shirts, who lack knowledge

The Kru Promise: What it means to our staff members

At Kru Live, our staff members are at the heart of everything we do. We believe in building strong relationships, providing exceptional support, and offering a working environment that values fairness and transparency. This is why we have the Kru

Why Clients Move from In-House Teams to a Dedicated Staffing Agency

For smaller, one-off activations and campaigns, some brands choose to manage their event staffing requirements in-house. Working with your own team certainly has its benefits - naturally, they will know your brand values, story and product -

How Kru Live uses technology to enhance the impact of events and activations

Technology plays a pivotal role in our lives - whether that is our personal lives - or at work. Businesses all over the world are leveraging the power of technology to enhance business operations and ensure the best possible outcomes for their

Top 10 Personality Traits That Make a Perfect Brand Ambassador

When it comes to promoting a brand, having the right person to represent your business is crucial. A brand ambassador is the face and voice of the company, presenting its values and creating positive, memorable - unforgettable - experiences for

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Kru have been really helpful in making our product demonstrations a success. They respond to last minute requests excellently and are always keeping me in the loop. Kru have been able to deliver excellent results and have made the training process really simple too

Sodastream

We have worked with the Kru team for over a year now with Oculus and I can honestly say that they are a key part of the team, they are always reliable, easy to get hold of at any time and never come to us with an issue that doesn’t have a solution. The campaign has been managed brilliantly with great staff and coverage from the field team. Not only do they manage and motivate staff well but also come to us with solutions in a professional and timely manner.

Jack Morton Worldwide

“We set Kru Live the very challenging task of delivering a range of ambassadors across a variety of projects, in 13 cities across the UK over a very busy and competitive 6 week event period, and we were very pleased with the results! The Kru Live team became the face of the DHL brand, so selection and training was paramount and we worked well together to make that happen. I was very impressed by the casting days, and the video entries were a really great way for us to be involved with selection which built a level of comfort early on in the process, and their systems made the on the day management much more efficient. Kru Live have become a trusted partner and we continue to collaborate and work with Kru Live on all our current and future events”.