At Kru Live, our staff members are at the heart of everything we do. We believe in building strong relationships, providing exceptional support, and offering a working environment that values fairness and transparency. This is why we have the Kru Promise - a commitment to our staff members that ensures they receive fair treatment, timely payments, and ongoing support throughout their journey with us.

Pay guarantee
One of the core aspects of the Kru Promise is our dedication to fair pay. We understand the value and hard work our staff members bring to each activation, and we believe in compensating them accordingly. In fact, our pay rates are typically higher than those offered by other agencies in the industry. We also prioritise prompt weekly payment, ensuring that our staff members receive their well-deserved compensation on time, every time.

Clear and concise briefs
We believe that clear communication is vital in any working relationship, which is why we make it a priority to provide our staff members with clear briefs and ongoing support. Before every activation or event, we make sure that our team members are set up for success by providing them with all the necessary information and guidance they need to excel in their roles.

We also offer a dedicated point of contact who is readily available to address any questions or concerns throughout live activations and post-campaign evaluations. Our commitment to clear communication ensures that our staff members always feel supported and empowered.

24-hour support
Our teams are available 24 hours a day, 7 days a week, meaning that if you are getting in touch with us during regular working hours or outside of them, we are here to provide the necessary support and assistance whenever our staff members need it. Our out-of-hours support ensures that our team members can rely on us, even during non-traditional working times.

Clear communication
There is nothing worse than waiting to know whether you’ve got the job or not. At Kru, we promise to always let our staff know if they have been selected for a role - so they are never left wondering and are able to better manage their diaries.

The satisfaction and well-being of our staff members are paramount to us, and we are proud to say that our efforts have not gone unnoticed. In fact, 100% of our staff members would recommend Kru Live to a friend as an excellent place to work. The Kru Promise is not just a statement; it is a commitment that we uphold every day, ensuring that our staff members feel valued, supported, and proud to be a part of the Kru Live team.

To register to be part of the Kru family here.
If you are a brand or agency looking for great Brand Ambassadors for your next campaign or activation, get in touch with our CEO, Sarah-Jane, would would be more than happy to discuss your requirements and see if Kru Live is able to assist.

Contact: or: +44 (0)203 838 7272

  • Field Marketing Award Brand Experience Award Gold Winner 2012
  • The Drum UK Event Awards: Award Winner 2015
  • IVCA Live come Awards 2013 Winner
  • Field Marketing Award Bronze winner 2013
  • The Cogs Awards For the People that make it Work Staffing Winner 2013
  • Field Marketing Award Brand Experience Award Bronze winner 2014
  • Field Marketing Award Brand Experience Award Silver Winner 2013
  • Highly Commended - Staffing Agency of the Year 2019
  • Event 100 Club 2013
  • The Cogs 2016 Awards Silver Winner
  • Event Awards Winner 2016
  • Event 100 Club
  • Field Marketing Award Brand Experience Award Gold winner 2015

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0208 167 3200

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0203 838 7272

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Working From_Southwark,
32 Blackfriars Road,

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Kru Live HK Limited,
801-2 Tung Hip Commercial Building,
244-248 Des Voeux Road Central,
+852 5202 2023
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By ticking this box, you agree that we can store and use your data to communicate with you. We will never pass on your information to other organisations. You can review our privacy policy here.